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About Us

Welcome to Barkaberry, a contemporary pet store offering a curation of high quality, high performance and stylish accessories from Europe and Korea
 
Some quick answers to questions you may have:
 

General

 
Where is Barkaberry based?
We are a Singapore-based online pet supplies store.
 
What are your opening hours?
Our online store is open 24 x 7.
 
Do you ship internationally?
Only local shipping is available at the moment.
 
How can I pay?
We accept major credit / debit cards and PayNow.
 
How can I contact you?
Simply send us a message directly from the Message function in the Menu bar or email us at admin@barkaberry.com
 
Product-related
 
What products are available?
There are currently 4 categories of dog accessories: walking essentials, clothing & scarf, dog toys and other living accessories.
New products will be added along the way.
 
Where are the products from?
Most of our products are from brands popular in Korea  and Europe. Many of these products are made in Korea and Europe under the highest manufacturing quality standards.
You can easily find the brand information in the description page of each product.
 
Are the products shipped from Korea and Europe?
Our products are stocked locally for your shopping convenience.
 
Order-related
 
How long do I have to wait to receive my order?
It will take about 3 business days once an order is successful.
 
How do I track my order?
You will receive a parcel tracking number in your email once the product is despatched.
 
What is the shipping fee?
There will be a flat rate of S$4.50 for standard local delivery.
You can enjoy free shipping with minimum spend depending on the prevailing promotion.
 
Do you deliver to all locations in Singapore?
We deliver to standard accessible locations served by J&T Express and Ninja Van.
 
Do you accept returns?
Experience peace of mind for your purchases. We offer a 14-day return policy and should you receive a wrong / defective product, we will gladly exchange it.
If the product is unavailable, we will provide a refund. For more information, please see our Return Policy.
 
Need more information on the above? Simply navigate to the respective tabs at the bottom of the Home Page.
 
Thank you for supporting Barkaberry!